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Ben launches annual impact report

By Mike Smith on July 18, 2019

Automotive industry charity, Ben, has just published its annual Impact report 2018-19 which highlights the positive impact its support has had on automotive industry people during the year.
The report highlights that over 3,000 people contacted Ben’s helpline for support and over 13,000 accessed online support content. There was a 29% increase YOY on the number of cases managed by Ben’s support services team.

The report also reveals some findings from Ben’s most recent annual Industry Survey. 91% of employees in the automotive industry have been affected by a health & wellbeing issue in the last year.

The charity has continued to help more and more people with mental health issues, representing 52% of all helpline enquiries, compared to 29% in 2017-18. New online self-help support proved popular, providing tips, advice and sign-posting to people in need.

During the year, Ben organised counselling sessions for 433 people, with a total of 1,359 sessions provided – 3 x more than the previous year and helped people in need access £529,000 worth of benefits that they were entitled to. In addition, just under 100 people went through Ben’s life coaching & mentoring programme with 97% of people reporting positive progress and just under 6,000 people signed up to receive regular tips, advice and tools from Ben to their email.

Zara Ross, Ben’s Chief Executive, said: “We’re delighted to be sharing our Impact Report 2018-19 with you. The purpose of the report is to demonstrate the impact Ben has made on the lives of so many automotive industry people, to thank our supporters and to highlight the key health and wellbeing issues facing people in the industry today.

“With the ongoing support from our community, we continue to help automotive industry people through life’s toughest challenges. We are very grateful to each and every person and company for their loyal, continued support in what has been a challenging year for many. However you’ve supported Ben this year, thank you – with your help we have provided life-changing support to thousands of automotive industry people. For that, we can’t thank you enough.”

ben.org.uk

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Autotechnician is a magazine published nine times a year, delivering essential information to independent garage owners and technicians in the UK. Delivered both digitally and in print, autotechnician provides readers with technical, training, business advice, product and news, allowing our readers to keep up to date with information they need to run and work within a modern workshop.
About Autotechnician
Autotechnician is a magazine published nine times a year, delivering essential information to independent garage owners and technicians in the UK. Delivered both digitally and in print, autotechnician provides readers with technical, training, business advice, product and news, allowing our readers to keep up to date with information they need to run and work within a modern workshop.
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