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Best practise advice to reassure workshop employees & customers

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The UK automotive aftermarket sector has signalled its readiness to cope with increased demand for MOT tests, service, maintenance and repair with the publication of new sector-specific guidance by the Garage Equipment Association (GEA), Independent Automotive Aftermarket Federation (IAAF), Institute of the Motor Industry (IMI), Scottish Motor Trade Association (SMTA) and the Society of Motor Manufacturers and Traders (SMMT).

The new guidance will help companies of all types and sizes in the aftermarket operate safely while minimising the risk of Covid-19 transmission. It covers every aspect of operations, from clear communications with customers and colleagues to social distancing, sanitisation and hygiene, and collection/delivery of vehicles from vulnerable owners. It comes as vehicle mileages start to climb and the sector calls for an end to the six-month MOT extension.

Mike Hawes, SMMT Chief Executive, said, “With government advice stating that workers should avoid public transport when returning to work, the use of private cars is likely to rise more sharply than it already has over recent weeks. Given many of these vehicles have been idle for weeks, a reconsideration of the six-month MOT extension needs to be made as soon as possible.

“It is timely that the aftermarket can assure customers and colleagues that it is ready to re-open safely to ensure workers’ vehicles remain roadworthy. This is essential, not just for the sector, but for the restart of the wider UK economy.”

https://www.smmt.co.uk/wp-content/uploads/sites/2/NFDA-SMMT-Industry-Guidance-COVID-19-Protective-Measures-for-Auto-Retail.pdf

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