We met up with Phillip Day, Head of SMR Technical Data at CarweB, to find out what differentiates E3 Technical from other data platforms in the market.
E3 Technical was created five years ago and now has over 4,000 workshops using the technical data package. CarweB says that its highly accurate VRM look-up, exploded pictures and guided fault diagnostics are the key features which make it stand out from the crowd.
Once you punch in the VRM, all data then relates to that vehicle. Whether you are looking up service schedules or need help finding the location of a fuse/component, the detailed and colour-coded graphics within this software will help hugely.
Access to manufacture service schedules, service item adjustments (brake thickness, tyre pressure etc.) can all be found in the maintenance tab. A list of components that need replacing is produced when workshops create their own schedules.
Within the VM schedule, it will list all additional jobs which when added, will change the time the service will take, add to the list of parts needed and a full vehicle check sheet can then be printed or saved.
Engine Locations helps you easily find components and ties in with diagnostics, below is the screenshot of the Hall sensor on the inlet and outlet camshaft. For example, the engine management overview gives ECU, inputs and outputs. Component lists lead onto wiring diagrams, location and pics of components. You can enter up to seven fault codes and get a description of each and by clicking ‘diagnosis’ it will tell you what components could be at fault and how to test them, providing a path to follow.
Within ‘Procedures‘ you will find out what needs to be reset after repairs or alterations have been made to certain parts. Full step-by-step guides with pictures are provided, particularly useful for timing belt replacement. You can choose to print the guide off with or without the pics.
Safety related recalls provide the latest VM alerts for the VRM you have punched into the system, detailing the defect and solution – something that should be checked against each customer’s car in the workshop and if you have a decent customer database you can proactively target specific vehicles and book them in for corrective action.
Common repairs are a click away for day-to-day jobs and the system uses ‘overlap time’ so if you add changing the brake discs onto your brake pad repair, it will accurately add on additional time and you can add the OE parts to the same job for a complete quote. This can be saved so if a customer returns at a later date you just need to enter their reg number to retrieve the details. When printed, it can be personalised with garage details.
If you can’t find something on the system or you get stuck with the guided diagnostics, hit contact support, enter the fault code details and the E3 Technical team will aim to report back within 30 minutes.
There are many useful functions to play with, we’ve just given you a few of the features. You can find out for yourself by giving the software a test drive on a 28 day free trial here: www.e3technical.co.uk.