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Independent garages valued more since start of Covid-19 outbreak

By Mike Smith on April 3, 2020

Fixter has revealed national survey results which show that essential businesses, such as independent garages are valued more than before the crisis.

The results from the survey shows increased trust and value from the general public in essential services such as food production, delivering services and garage operations since the start of the Covid-19 outbreak with 89% of customers who rely on their cars saying that it is more important than ever to keep it in a good condition.

Further results reveal that 87% of participants believe that ‘essential businesses’ such as local garages have responded with appropriate procedures to deal with Covid-19 and the government social distancing measures. 

The results also support an initiative Fixter introduced last week, to support London-based customers over the age of 65, with the opportunity to request delivery of essential items when their cars are collected and returned. There has also been an increased demand for its contactless car maintenance services during the Covid-19 crisis, as customers follow government advice to socially distance or self-isolate.

Fixter have also introduced a special discount code for key workers. Which can be found here:

Limvirak Chea, Co-Founder and CEO of Fixter, said: “We asked our customers how their views on independent garages and essential services may have changed since the crisis started. We found that the trust in both has substantially increased and that the general public value essential businesses more, as they look at them in a different light and rely on them more than ever.”

“In the past, some independent garages probably haven’t had the reputation they deserve, but now they have shown that they can respond to a crisis and play a critical role in keeping the country moving at a difficult time. They have stepped-up and are rising to the challenge by responding to people’s needs and continue to deliver the best possible service for those who need it most.”



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