Automotive dispute resolution provider, The Motor Ombudsman, has introduced a new search facility on its Garage Finder to allow drivers to easily find and identify accredited businesses that service and repair electric vehicles.
The latest upgrade to the online tool follows the body’s YouGov poll of 1,903 UK driving licence holders, which revealed that 84% of people would not know of a local business to get their electric vehicle serviced if they owned one. The study also found that only around one in ten respondents were familiar with how an annual service for a battery-powered vehicle differs from one that has a petrol or diesel engine.
Of the 1,903 adults with a driving licence who took part in the study, two thirds were able to correctly identify that brakes and tyres would be checked during an annual service for an EV. Furthermore, over 60% of those polled rightly indicated that the condition of the suspension and windscreen wipers would also be looked at. In contrast, 40% incorrectly said that the air filter would need to be examined during the routine maintenance of a battery-powered car. Similarly, just under a third of those surveyed stated that they thought there would be an oil change, whilst the car’s timing belt (29%), emissions (26%) and spark plugs (26%) would equally be inspected when on the ramp.
Bill Fennell, Chief Ombudsman and Managing Director, said: “Sales of electric vehicles are fast gathering pace, and they all need to be serviced and maintained in accordance with recommended manufacturer guidelines. Our research showed that there was an inherent need to make it quicker and easier for repairers to make motorists aware that they can service electric vehicles, and for owners to be able to easily find a business where they can take their car in.”