More than 3,000 vehicle technicians, service advisors and garage owners have now benefitted from TechMan’s training and support programme, which ensures garages utilise its garage management system to its full potential.
Following registration, TechMan handles the implementation of the Garage Management System with the ability to export data from more than 25 other systems and explains the fundamentals to users with introductory training. Customer Liaison Director, Pete Mcilhiney, says: “It’s important for us to proactively reach out to check everything is running smoothly and ensure goals are being accomplished. We seek to find potential areas for improvement and then educate users with bespoke additional training where needed.”
A telephone support line provides direct access to a Support Manager and there are free online training webinars each week within the system.
The latest webinar topic covered TechMan’s recent integration of Haynes Pro which gives all user logins instant access to data such as service schedules, repair times, drawings, procedures, capacities, wiring diagrams and fault code diagnosis.