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Real-time support from master techs

By autotech-nath on March 23, 2019

DrivePRO has been developed by Autologic Diagnostics to enhance fault finding and support complex repairs. The diagnostic platform combines diagnostic software with expert technical support from vehicle manufacturer trained master technicians.

Chief Technology Officer, Andrew Betteley, explains: “Building on Autologic’s experience of integrating vehicle diagnostics with live master technician and software support, we now bring a much broader range of manufacturer diagnostics together with Remote Assist Programming, enabling our technicians to remotely program new ECUs with the manufacturers’ own software – all on the same device.” 

The team of Master Techs can support customers in real-time as well as provide software updates. The tool enables flash programming and allows users to code and program new parts directly via the onboard software or Remote Flash Programming services via RAP. 

Other features include: Windows10 platform with dual-core Intel processor, integrated SAE J2534 built with CarDAQ technology, intuitive touch screen controls, built-in Wi-Fi and Bluetooth, hand grips, built-in stylus and kickstand. A subscription to Diagnostic Network is available for all DrivePRO customers; a worldwide community for technicians to discuss diagnostic and vehicle repair topics. 



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