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Nearly 2,300 nominations have been submitted to date for the Motor Ombudsman’s 2023 Garage Star Awards, submitted by customers who wish their local garage to be recognised for going above and beyond.
Customer of workshops who are accredited by the Motor Ombudsman have until the 15th October 2023 to make a nomination at www.TheMotorOmbudsman.org/Awards.
Consumers are asked to cite examples of how businesses as a whole or one of their employees went the extra mile to assist them during their time of need, whether this was, for example, displayed through an act of kindness or a demonstration of an exceptional level of customer service during the sale or repair of a car.
The Motor Ombudsman’s awards are divided into two different categories. The first is the Garage Star Awards – where customers can put forward an independent garage, a franchise dealer, a body repair centre, a mobile mechanic, or a staff member from one of these organisations. The second is the Customer Service Star Awards, which applies to vehicle manufacturers, vehicle warranty providers, and the head offices of garage and dealer groups.
This year’s overall National Garage Star, who will be selected by the judging panel from the eight regional champions, will be presented with both their regional trophy and the top prize of the competition at this year’s prestigious Chartered Trading Standards Institute (CTSI) Hero Awards at London’s Houses of Parliament in November.
