In addition to giving AutoCare and UGS garages a free 2-month payment holiday, the networks team have also been adding online technical training courses for members who would normally attend the classroom/workshop training courses.
To date, they have offered 9 different subjects on the courses including EV Battery management, Picoscope, as well as basic and advanced electronics to name just a few, and over 150 delegates have taken advantage of the courses in the last 4 weeks.
On the approved garages lead generation website, the networks are still receiving over 200 email enquiries and bookings every day, mainly from key workers, who are desperate for work on their vehicles. The garage network team are ensuring that they contact every garage personally to ensure the garage have received the lead and responded, and if a garage is closed, then the lead is passed to the closest one within the network that is open.
The team are sending out daily email updates to the networks informing them of any new and relevant information on the COVID-19 situation, along with any new guidelines and advice on furloughing staff and claiming government grants.