New pass-thru training

New pass-thru training empowers technicians with dealer-level capabilities.

Delphi Technologies is enabling independents to tool up and enhance their range of services, in line with that of main dealers, by using the new Pass-thru module within its online training platform. The principle of Pass-thru is based on giving independent garages the same diagnostics and ECU-programming capability as a main dealer. This is achieved by accessing VM data via a specifically designed piece of hardware such as Delphi’s BlueTech diagnostic tool.

The three-part module complements its Bluetech VCI diagnostic tool and unravels the myths of the often mis-understood technology.

It covers the basics of Pass-thru diagnostics within a five-minute overview video, followed by a hardware setup video and a quiz to test learning. The whole module takes less than 25 minutes to complete and is worth 0.4 credits within the Institute of Motor Industry (IMI) accreditation scheme.

Delphi’s BlueTech Vehicle Communication Interface (VCI) is a universal interface which enables Pass-thru and its usage is covered in Delphi’s latest e-learning module. The online learning system also provides information specific to using each individual manufacturer’s portal – this is critical to a successful adoption of Pass-thru capability as every VM has a different way of hosting and accessing the data.

Phil Mitchell, Technical Services Manager, Delphi Technologies Aftermarket, said: “Pass-thru is a powerful diagnostic tool, but it must be used carefully. The Academy training gives technicians a robust grounding in Pass-thru basics, empowering them for OEM-level repairs. Ultimately, this means your facility can offer customers dealer-level support without the cost.”

Further information on the Delphi Technologies Academy can be found at: https://academy.delphiautoparts.com

Find out more about the Delphi Technologies Vehicle Communication Interface (VCI) here: www. delphiautoparts.com/gbr/en/product/ds-diagnostic-vehicle-communication-interface-vci

Delphi Technologies Academy goes from strength to strength

Delphi Technologies’ academy goes from strength to strength, blending virtual training with real-world results.

Amid the pandemic and to a backdrop of a highly challenging time for the aftermarket, Delphi Technologies addressed customers’ rapidly evolving training requirements with the October 2021 launch of the Delphi Training Academy.

Developed over a 12-month period by Delphi Technologies’ in-house training experts, the online platform represented a significant automotive training breakthrough, not only in providing the aftermarket with an easily accessible, industry- leading route to learning new skills but also by overcoming the traditional challenges that garages face when pursuing physical, in-person training.

Convenient and cost-effective, the Delphi Technologies Academy sought to provide a solution to all the issues that garages face when looking to train personnel and which were amplified by the pandemic, including the cost of staff being away from the business, both in terms of lost revenue and expenses incurred through travel and accommodation.

Answered the industry’s growing demand for ‘blended learning’
Additionally, the new e-learning offering provided the solution to the industry’s growing demand for ‘blended learning’ that complements hands-on, classroom-based tuition with virtual training. It significantly expanded the company’s existing training portfolio and, notably, underlined its near unique status of being able to transfer its learnings from being an OEM supplier to the aftermarket.

Six months later, and the Delphi Technologies Academy has gone from strength to strength, as Phil Mitchell, Technical Services Manager, Delphi Technologies Aftermarket explains: “Even before the pandemic we could see there was an urgent need for such a comprehensive online training facility, and we were pleased to deliver it at the perfect time for the industry. As well as offering a convenient and quick way to engage with the latest yet increasingly commonplace technologies, it arrived at a point when garages were finding it incredibly difficult to consider practical training due to playing ‘catch-up’ in terms of work, significantly reduced revenues, and many training providers having a training backlog due to lockdown.”

At launch, the Delphi Technologies Academy was believed to be the most advanced online training facility available to the aftermarket and gave users the choice of over 300 courses and modules, all of which could be consumed 24/7 and accessed anywhere on any device.

In line with how Delphi Technologies constantly evolves and refines its practical training offering to keep it relevant to emerging automotive technologies and legislation, the business has used its OEM-supplier knowledge and vast industry experience to further strengthen its e-learning platform.

Since its inception, the Delphi Technologies Academy has been enhanced with several new courses, modules and case studies. These include an insight into the workings of a high voltage EV battery, an explanation of the link between ADAS and lighting systems, and an introduction to Pass-thru and security gateway technologies.

Courses now earn IMI CPD credits

Notably, a recent development is that every digital course undertaken via the Delphi Technologies Academy now earns credits towards the Institute of the Motor Industry’s Continuing Professional Development (IMI CPD) programme.

CPD is a mandatory requirement for members on the IMI Professional Register, making it an ideal way to ensure technicians’ skills are maintained with the latest techniques and competencies, while delivering confidence to consumers that they are receiving the best possible service.

“Establishing the Delphi Technologies Academy represented a significant investment, so we’re delighted to have seen it receive such a positive reaction and the amount of users continue to grow,” added Mitchell. “It’s done exactly what we planned to achieve and was what the aftermarket had long been asking for, but what’s now important to us and those utilising the platform is that we continue to evolve it and make it even more engaging and accessible.

“We work to introduce new content every 3-4 weeks, while the digital nature of the platform has allowed us to introduce new features that help delegates engage with the course in an interactive way. For example, diagnostic training is aided by an engine simulator that allows users to replace or isolate different components in a virtual environment to help identify the root cause of an issue. More recently, the new module that explained the workings of an HV battery also saw us innovatively create a 3D image of a high voltage battery via a LiDAR scanner that was able to perform a 360-degree scan of the pack.”

Mitchell continued: “Where it’s really proved useful is that it’s enabled us to quickly share our industry-leading knowledge of emerging technologies, such as electrification and ADAS, with the aftermarket. What’s more, because the platform has been developed with no need for users to have prior understanding or qualifications, anyone can start acquiring know-how as and when the need arises. Its instant access also means that users can quickly use it to help them in their everyday jobs, such as where front-of-house motor factor staff need information to answer a customer’s query or where a technician may be at a critical point of a repair and would benefit from an online how- to video to help them complete the task.”

Most popular courses are EV and hybrid based

Unsurprisingly, with the huge surge in electrified vehicles and the need for the garages to be able to service such cars if they are to ensure their long-term survival, four of the five most popular courses relate to EVs and hybrids, and how these vehicles can be safely repaired. The number one course is an introduction to electrics, with Delphi Technologies quickly acknowledging customers’ appetite for such material and subsequently adding a trio of electric courses spanning how to test for bad earths, short circuits and a parasitic drain.

Mitchell concluded: “For anyone in the aftermarket, we are sure that the Delphi Technologies Academy will help you to significantly grow your knowledge in the most cost-effective and efficient way, while also having the potential to help you achieve industry-recognised qualifications. What’s more, a key indicator of its worth to mechanics is that we have found that the assistance required by the majority of customers calling our technical support could actually be sourced quicker via the Delphi Technologies Academy.”

Further information on the Delphi Technologies Academy can be found at: https://academy.delphiautoparts.com

The industry unites for focus on training and technology

Technicians and garage owners looking to enhance their skills and take advantage of business opportunities are invited to Birmingham next month to enjoy free training, business advice and support from the industry’s finest.

The team who works with industry suppliers and trade associations for the Automechanika Birmingham event, which returns in June 2023, and the creators of the online digital platform auto:resource, will bring the trade together for a brand-new event next month at the NEC, which will solely focus on training, tools and technology.

The two-day UK Garage & Bodyshop Event will take place at the NEC 8-9 June 2022, within Hall 20, housing over 100 exhibitors. There will be three training hubs and three feature areas, enabling workshop owners and technicians to participate in training taster sessions, to highlight areas they want to upskill, and to connect with training and equipment providers to progress their skills and garage business.

Live demonstrations and accredited training will be delivered across three key areas: EV Hybrid, Workshop and Collision Repair, each offering technical seminars from industry experts covering ADAS, MOT, safety/service and repair, collision repair, diagnostics, and more. Kristan Johnstone, Project Director Messe Frankfurt UK, told autotechnician: “We’re looking to almost replicate what has worked very well at Automechanika Birmingham but doing that across different themes so it gives people a really clear structure of where they can go for relevant topics for them.”

There will be a best-in-class Modern Workshop feature that will showcase the latest infrastructure, equipment and tools, to highlight, and provide advice on, business planning and investment priorities. The feature is designed to get workshop managers and owners reflecting on where they are currently and where they need to invest. Kristan sees it as a learning opportunity, so visitors can come away thinking, “These are some of the considerations I need to go back and factor into the management of my workshop – a combination of infrastructure, products and tools.”

VIP treatment

A VIP programme for workshop owners will include a dedicated area for workshop owners to enjoy refreshments and gain business advice from a variety of suppliers. “There’s a huge appetite for business advice but sitting at a 30-minute seminar is not the way they want to digest that information,” Kristan states. “We’ve created this hub ‘The Garage Owners Club’, a lounge within the hall, with all the relevant bodies, associations and suppliers, so people can go and meet on the stands or the networking area and have those discussions”.

“With arguably the biggest shift for the UK aftermarket happening here and now with the presence of ADAS and hybrid and EV technology, increased cybersecurity and access to in-vehicle data, a UK focused exhibition for garages and bodyshops is essential to keeping the industry connected and up to date.”

Mark Field, CEO of IAAF

A resource to take away

Visitors will be provided with a take-home training guide folder, where they can collate the information and options available from each training hub, stand and feature. Chloe Hyland, Automechanika Marketing Manager, explains: “Because we’ve got the three separate training hubs, and the exhibitors will be having training on their stand, we think its quite nice to plan a full day’s training for a visitor… where you can go and visit each of the training hubs or different suppliers, receive either training or taster sessions or information and collect all that information into one place. We know the visitors are coming to get value at a show and I think that walking away with a hard copy of information and knowledge really portrays that.”

Kristan adds: “It will become a reference guide. We appreciate that full training courses can’t be delivered on a stand in a busy exhibition hall. The technical seminars work incredibly well, and people know it’s going to give them a level of awareness and insight, it’s not going to answer all their questions, but the awareness to know they need to go away and find out more about this topic and where they can get more information. Similarly with the sponsors and exhibitors who are offering

the training demos it’s an opportunity to get a flavour of what they offer and ask some pertinent questions to people who are experts in their field, to find out what they know, what they don’t know and what they need to know”.

Free tickets are available at www.garage-and-bodyshop-event.uk.messefrankfurt.com

“We’re delighted! A focused national event for owners and technicians from both garages and bodyshops will highlight
the rapid change towards electric and hybrid vehicles, as well as the challenges and opportunities this brings for the aftermarket. We look forward to seeing you there, meeting face-to-face at last again!”

Peter Melville, Hybrid & Electric Vehicle Repair Alliance

Save the Date! Big Weekend returns to Warwick this autumn

autotechnician will bring a group of technicians, workshop owners, trainers and aftermarket suppliers together again this September to share ideas, inspire and have some fun whilst learning about emerging technology and new opportunities at Delphi Technologies’ training workshop in Warwick.

Job-useful, practical advice will be on the agenda for tackling the latest systems and vehicles, without forgetting the vital theory and knowledge of the fundamentals that underpin success. The event is designed for both technicians and workshop owners.

ASK THE EXPERTS!

Visitors to autotechnician’s Ask the Expert’s lounge at the UK Garage & Bodyshop Event at Birmingham NEC June 8-9th will be able to meet experts and trainers presenting over the two days.

Head to the informal lounge area, Stand G36 – a stone’s throw away from the EV & Hybrid hub – and you can also try out autotech’s online assessments – both new and existing users who log in and take the new test, or another multiple choice quiz from the online resource on the stand, will be entered into a prize draw to win £200.

Speak to a member of the team to also find out more about the Big Weekend training event in Warwick, taking place Friday 23rd and Saturday 24th September.

Both one & two-day subsidised tickets are available now at https://autotechnician.co.uk/training

REPXPERT Academy LIVE is back

·   REPXPERT Academy LIVE returns on 21st May

·   Brand new location: The STEAM Academy at Bridgend College

·   Four technical and business seminars

The first REPXPERT Academy Live training day event to take place since 2020 will roll into the STEAM Academy at Bridgend College’s new Pencoed campus on Saturday 21st May, where visitors will be able to learn about the latest technologies, tools, and product installation skills from Schaeffler’s REPXPERT team, in four 45-minute training sessions.

Each session is designed to offer garage owners and professional technicians a taster of the complete one or two-day IMI certified training packages available from Schaeffler directly, or through its distribution partners, packed with valuable tips, tricks, and best practice advice. IMI members can claim CPD points for a full day of training.

Schaeffler will be offering an introduction to LuK Double Clutch Systems, as well as a Timing Belt Workshop from Tim Adams – with the alternative title of ‘How to avoid expensive mistakes!’

Local garage owner, Hayley Pells of Avia Autos, is supporting the event, as well as hosting a training session on ‘Pathway to EV’. Another local garage owner, Tim Benson, will be the second guest presenter, with an all-new workshop business masterclass.

Entry to REPXPERT Academy LIVE is free of charge and includes complimentary breakfast, lunch, and refreshments throughout. Doors open at 9am, with training starting at 10am, and the event will draw to a close at around 4pm.

Register to attend here  

Autotech – Flex your tech skills in 2022

Now in its sixth year, autotech has provided technicians with the means to assess their knowledge and diagnostic process using free, online assessments, and delivered technical information to address any shortfall within autotechnician magazine, online and digital media, at its live ‘Big Weekend’ training events and via its autotech online technical videos on YouTube.

An evolving bank of online assessments created by independent automotive trainers are available free of charge to technicians. Topics covered include: The Selective Catalytic Reduction system, Hybrid & EV technology, Testing electrical components,Oscilloscope use, Common sensors used in spark ignition engine management systems, LIN Bus, CAN Bus, as well as an ignition and diesel case study.

To access the existing bank of 14 tests, all you need to do is enter a few brief details about yourself at https://autotechnician.co.uk/registration, we’ll verify your email address then you’re in! Simply log in if you have been previously registered.

The online test is completely confidential and you’ll receive your scores and correct answers to see the areas which you perhaps fell down on. Explanations of each answer are also provided. The online resource is refreshed regularly and will include questions for all levels of ability from those just entering the world of advanced repair to top techs.

Keep an eye out in the magazine and on social media for further incentives to take a quiz!

Can you crack the P0303 fault code?

Challenge your diagnostic process and system knowledge with our brand-new multiple choice autotech assessment available at https://autotechnician.co.uk/registration/. The confidential assessment is presented as a case study, centring around the P0303 fault code. The questions are structured to reflect a real-life fault within the workshop and have been designed to examine your procedures, diagnostic tool use, in addition to your knowledge of gasoline direct injection systems and coil-on-plug ignition systems.

To access this new test, and a further 13, all you need to do is enter a few brief details about yourself at https://autotechnician.co.uk/registration, we’ll verify your email address then you’re in! Or simply log in if you have been previously registered.

“ACtronics are pleased to be continuing our sponsorship with Autotech for 2022. As the market leaders in remanufacturing electronic automotive components, not only do we offer a first-class solution for garages, but we also support first class training and technical support for the automotive trade. It’s more important than ever for technicians to have access to world-class training and ACtronics are very happy to work alongside Autotech to provide this. It’s important that we all work together to futureproof garages ready for the changes ahead.”

“Blue Print and febi are thrilled to be sponsoring Autotech again in 2022. We understand the pressure on technicians to keep ahead of the ever-changing world of vehicle repairs and components. autotech allows us to share technical information directly with the best technicians in the industry, enabling them to stay one step ahead and continue to provide efficient professional repairs.”

“Delphi Technologies is delighted to have renewed its sponsorship of Autotech in 2022. As a pioneer of OE technology, we are in the perfect position to support technicians through the new challenges that they are facing. Whether it be the servicing of hybrid and electric vehicles or the calibration of ADAS components, Delphi Technologies offers the training, diagnostics, and technical support to guide technicians through the challenge.”

“Sponsoring Autotech is a perfect fit. JLM Lubricants’ products, including the pioneering DPF range and professional DPF cleaning toolkit, have been developed for the trade, are tested by the trade and supported with technical information and training via the JLM Academy plus the extensive suite of online training videos – created by mechanics working in a diagnostics’ driven environment. Contact Kalimex UK distributors of JLM products for anything JLM related, including technical questions and training.”

“VARTA Batteries are delighted to be sponsoring Autotech once again in 2022. VARTA the world’s largest automotive battery manufacturer works closely with nearly all vehicle manufacturers to supply their batteries as original equipment. The very same batteries are delivered into the aftermarket, so when replacing the original battery with a VARTA, you can be sure it’s a like-for-like quality. The team at VARTA will be on- hand at Autotech’s Big Weekend later this year to discuss the latest developments in battery technology.”

SEPTEMBER GATHERING
autotechnician will bring a group of technicians, workshop owners, trainers and aftermarket suppliers together again this September to share ideas, inspire and have some fun whilst learning about emerging technology and new opportunities. Content will also be devoted to the fundamentals that underpin success.
If you would like to know as soon as the dates are confirmed and one & two-day subsidised tickets are available, simply email Nicola@autotechnician.co.uk
GET YOUR TECHNICAL FIX ON YouTube!
autotechnician has created seven technical videos with the help of Andy Crook, Darren Darling, HEVRA’s Pete Melville, Matt Cleevely and autotech sponsors. These include presentations on scoping techniques, EV thermal management, ADAS recalibration, preparing for EV business, battery testing, wheel bearing replacement and DPF issues.
Search forautotechnician magazine on www.youtube.com or visit the channel directly on https://www.youtube.com/c/AutotechnicianMagazine

UK Garage and Bodyshop Event’s growing line-up of training partners and exhibitors

The new UK Garage and Bodyshop Event, presented by Automechanika, takes place 8-9 June at the NEC Birmingham and the format will enable technicians from the garage and bodyshop sector to engage directly with the latest training, technology and tools.


The latest additions include Platinum Partners, LKQ Euro Car Parts, Bilstein Group (Blue Print & febi Bilstein) and Castrol with their ambassador partner, The Race Group. They join other event partners Autogem, Automotive Alliance Group (Group Auto), Bosch Automotive Aftermarket UK, Bosch Car Service, Dayco Europe, Liqui Moly UK, Snap-on Diagnostics, Thatcham Research, The Tool Connection and ZF [pro]Tech, along with a growing exhibitor list of 50+ leading suppliers to the UK garage and bodyshop sectors.


ZF[pro]Tech, one of the first sponsors for the event explains: ‘This event gives us a great opportunity to engage directly with our end customers at a time where such support is much needed. With so much change and development taking place in our industry, it is imperative we take a proactive approach in regards to delivering training, advice and support to our networks, ensuring our industry is equipped to face the future.’


The event has the full weight of the industry behind it, backed by the industry associations including GEA, HEVRA, IAAF, IGA, IMI, NBRA, School of Thought, SMMT & The Motor Ombudsman, and is set to be the event for the aftermarket in 2022.


“With industry skills at the top of the IMI’s agenda, we are delighted to be supporting a national event dedicated to the garage and bodyshop sector,” explained Steve Scofield, Head of Business Development at the Institute of the Motor Industry. “We are planning a strong presence, supporting the expert-led training programmes and addressing the widening skills gap. In particular, we are excited to have the opportunity to talk to those working in garages and bodyshops about the immense career opportunities that electric vehicles, ADAS and other automotive innovations offer for those with the right skills, with IMI TechSafe providing the industry standard. The event presents an important opportunity for the aftermarket to come together and take our industry forward and we are proud to be supporting it.”


Taking place 8-9 June at the NEC Birmingham, the event will have a highly interactive format. Visitors will have free access to three technical hubs delivering 60+ sessions on expert training and advice, as well as interactive feature areas including a Collision Repair Demonstration Zone, Modern Workshop Showcase and a Garage Equipment Showcase. A further three networking areas will provide visitors access to leading industry experts and business advice to ensure the event is a one-stop shop for every business need, from both a technical and business management perspective.


Visitor registration for free tickets will open in late February, but professionals are being encouraged to stay up to date by following @AutomechanikaUK social media and visiting the website at www.ukgaragebodyshopevent.com.

Read autotechnician’s interview with the organisers here to find out more about the support available for technicians looking to upskill and workshops gearing up for change.

Hybrid & EV Sales Increase

The Society of Motor Manufacturers and Traders’ September 2021 report showed sales increases of 104.9% and 87.9% (year-to-date change) for new plug-in hybrid electric and battery electric vehicles respectively and workshops are catching up with this trend, with training courses enabling technicians to safely work on these vehicles proving popular, with many dates fully booked months in advance. However, current estimates still highlight around only 6% of the workforce are EV qualified.

A YouGov study of 1,731 UK drivers commissioned by The Motor Ombudsman reveals that six in ten respondents would consider getting behind the wheel of an electric car if they were to purchase a new or used vehicle in 2022, with 39% of citing the fact that a decision to go electric was due to the rising cost of fuel. MD Bill Fennell, comments: “As our study has shown, electric vehicles are fast becoming a leading choice for motorists when buying a car, thanks in part to the growing charging network and the greater choice of models now on the market. However, current events, such as the rising cost of petrol and diesel at the pumps, the unavailability of fuel, as well as the expansion of the Ultra-Low Emission Zone in the London area, are clearly front of mind for consumers, and are playing their part in the decision regarding what type of car to get next.”

Over the next few pages, we look at the latest offerings from parts and training suppliers to support the growing opportunity that hybrid and EV repair presents…

EV Parts

Parts for an EV can differ to their ICE cousins.

Be wary of ‘identical’ ICE and EV components…

Peter Wallace, Comline Auto Parts’ Group Senior Business Line/Product Manager, tells autotechnician that technicians need to be cautious when fitting EV steering & suspension components. While developing its steering & suspension catalogue, Peter has noticed scenarios where parts for an EV are different to their internal combustion engine cousins; for example, on an electric Peugeot 208 and Vauxhall Corsa-F, the original anti-roll bar link is lighter than the one fitted to models with an ICE.

Peter explained: “My gut instinct is that these parts have been made lighter to compensate for the additional battery weight. The issue, though, is that these components will look identical to the original specification but will comprise of subtle rotational or dimensional differences; therefore, if fitted, those components will cause some issues when the vehicle is being driven, such as veering left-to-right (yaw ratio) and vice-versa.

“What’s more, sticking with the same vehicle layout, the orientation of the bush in the lower wishbone arms are different on the electric version, which will allow for similar comfort as the ICE version when going over bumps – again, due to weight. The same applies to the ball joint, which has a different articulation angle and mounting face to pinch bolt height. These are things that technicians need to be aware of and why Comline’s cataloguing needs to be accurate and up- to-date.”

Peter believes this trend is a result of VMs changing their approach when developing parts for their vehicles. “When the Nissan Leaf (2010-2017) was launched, it was equipped with components from models within Nissan’s existing range, such as arms, links, ball joints and track rod ends off a Nissan Juke (2010-onwards); however, because of scenarios like the one identified above, VMs are having to change tact.

“The Tesla Model 3, Audi e-tron and Volkswagen ID.3 are all examples where every part is new, so VMs are spending significant amounts of time and resources in developing new parts. As a result, technicians need to be careful and may need to adapt their fitting techniques because it’s not just ‘another vehicle’; it’s a heavier vehicle and boasts different characteristics, wear and tear.”

Comline is set to launch 50 parts that will only fit EV vehicles over the next three-to-six months. www.comline.uk.com/products/steering-suspension.

High-voltage e-learning course…

The MEYLE Academy has a wide range of free to access digital training courses, including an e-learning course on high-voltage vehicles.

Participants receive a certificate after successful participation and passing of the final exam. This certificate is based on the German DGUV regulations and is mandatory there to work on high-voltage vehicles. MEYLE’s senior technical trainer Patrick Stüdemann stresses the relevance of the course for the international market: “The course content is not only highly relevant for all workshops in Germany but also across the globe, since the training covers all essential aspects, when dealing with a high-voltage vehicle.”

In addition to the relevant safety and health aspects, content includes the differences between the various drive topologies, legal matters as well as hazards and relevant first aid. www.meyle.com/en/trainings

Instant access to vital data…

Pro-Assist is a mobile app, designed by training providers Pro- Moto, providing access to critical and simplified information for technicians working on hybrid and electric vehicles.

Vehicle manufacturers all have a different way of presenting the relevant and critical information, Pro-Assist presents the different Hybrid, Electric, REV models currently across the UK and European markets in one intuitive format. Users can find the technical information required to correctly, and safely, work on these vehicles – from towing to safe shut-down procedures.

Download on the Apple Store or Google Play via https://m.appbuild.io/proassis

A new era for the electric motor…

Remanufacturer Carwood is evolving its offering to include capability for hybrid and electric vehicles. Here, they tell autotechnician about its upcoming specialist rewind business based down in Yeovil, that enables workshops to provide customers with a cost-effective electric motor repair.

Although electric motors have been used in automotive applications for well over a century, their adoption as one of the three main powertrain components in electric vehicles, effectively replacing the internal combustion engine, represents a significant technology leap. Whilst traditional motors typically consist of a stator, rotor and bearings, the latest generation of motors for electric vehicles are much more complex. Incorporating integrated gearboxes, sophisticated electronic control and hi-tech cooling systems, they are a completely different animal, and require an altogether different skill set to service them.

Faced with this reality, many garages shy away from any sort of work on the electric motor in hybrid and electric vehicles, choosing only to sell the motor, and not offer even a fitment service, let alone repair. As well as the unnecessary expense of a brand-new motor, this costs the vehicle owner additional time and hassle. Carwood has the necessary equipment and know-how needed to return the unit to its original condition, providing hybrid and EV owners with a much more cost- effective and convenient service option.

The company recently had a Renault Zoe come into its Coventry workshop, with a danger warning sign illuminated on the dashboard, indicating a high-voltage, electrical fault and rendering the vehicle undriveable. Having performed a series of advanced, on-vehicle diagnostic tests, and the prospect of a new replacement unit costing the customer upwards of £2,000, the motor was removed and sent to Yeovil for further testing. Here, the motor was stripped down and subjected to further diagnostic and test routines, developed in-house for the remanufacturing of electric vehicle motors. Although the motor was intended to be non-serviceable, Carwood has also developed special tools to both dismantle, and reassemble the motor assembly back to OE build specifications.

EV motor stator

An EV motor stator.

A stator fault, caused by an insulation failure on one of the slot linings, was subsequently identified, requiring a full rewind – an intricate process which took over 16 hours to complete by hand. To verify its electrical integrity, and confirm the fault had been fixed, the stator was retested on a static surge test. Once reassembled with new bearings, seals and brushes, the complete motor was then put on a dynamometer to replicate on-vehicle conditions, before being reinstalled into the customer’s car. With a motor now performing as good as new, and with a much lower bill, the customers were very satisfied. Carwood’s electric motor programme for hybrid and electric motors will be launched in early 2022. Email: electricvehicle@carwood.org

Causes of electric motor failure…

Carwood is seeing electric motor failures due to a variety of reasons. These include:

Evolving support…

Tapping into new trends, and preparing for them in advance, is essential for the long-term success of a workshop says Schaeffler, and it is working on solutions to support workshops moving forward. “We consider digitalisation to be an opportunity to support complex repair procedures on- site,” explains Jens Schüler, President GKAM, Global Sales & Marketing. REPXPERT provides workshops with appropriate special tools and repair support, not just via traditional channels like personal training and hotlines, but increasingly through digital formats such as virtual installation instructions and training sessions.

Schaeffler is also helping to ensure that independent workshops do not lose out on the opportunities offered by electric mobility, developing e-axles and hybrid modules for electric vehicle manufacturers.

Evolving components…

The impact of new technologies on the independent aftermarket (IAM) has had a big influence on the direction Nissens Automotive has taken. “We see two main technology impacts on the IAM currently – new e nergy vehicles (NEVs) and electrification of components,” says Nissens VP of Product & Technology, Jesper Petersen.

“We already have plans to be part of the development and preparation for upcoming NEVs. For electrification of components, emission norms and rigorous efficiency standards are forcing car manufacturers to provide vehicle systems with more intelligent parts. We must address this change as many components in the Nissens portfolio are currently experiencing an update, for example, our electrically actuated turbochargers, EGR valves, electric water pumps and electronically controlled fan/ blower assemblies.”

The company is now focusing on more active parts in its offerings across three major systems – air conditioning (AC), engine cooling (EC) and efficiency & emissions (EE) – by developing electricity-driven and software-controlled components. It currently provides almost 400 parts for the most popular hybrid and electric cars, for systems like AC, including heat pumps and compressors, as well as parts for the EC and EE systems, like EGR valves and turbo part upgrades.

Nissens’ electrical water pump – there will be more instances of cooling and HVAC systems where electrical components supersede traditionally powered components.

EV Masters Roadshow…

Our Virtual Academy has entered the world of face-to-face training and the first offering of OVA Live is its EV Masters Roadshow, developed in partnership with HEVRA.

Over four days, technicians will be fully immersed in the practical diagnosis of hybrid and electric vehicles, giving successful candidates an IMI Level 4 Award and the necessary skills, knowledge, and confidence to undertake the diagnosis and associated repairs of electrified vehicles The time spent in the classroom will be kept to a minimum, with a heavy emphasis on immersive, practical training on real cars with live faults, within the workshop.

The training includes the function, operation and diagnosis of the following systems: Hybrid/Electric Vehicle Powertrain Management – Sensors, Actuators, and Control Methods; Charging Systems – Cables, Connections, Communication Protocols; Battery Management Systems – Operating States, Failure Modes, Monitoring Systems, Thermal Management; Battery Diagnosis and Repair – Live Work and Analysis; Hybrid/ Electric Vehicle Safety and Protection Systems – Interlock, Isolation, Insulation, and Bonding Circuits.

The course is being held at multiple locations across the UK – upcoming dates include Walsall 14-17 December, St. Helens 18-21 January 2022, Somerset 25-28 January, Surrey 15-18 February, and Brands Hatch 22-25 February. Candidates must already have achieved the Level 3 Award in Electric Hybrid Vehicle System Repair and Replacement, or an equivalent industry qualification.

“This incorporates IMI Level 4, but it’s called EV Masters for a reason,” Ben Stockton, MD of Our Virtual Academy told autotechnician. “We’re very good trainers but we do acknowledge we’re not there working day in, day out at the grindstone seeing all of the various faults that are around and this is where our tie up with HEVRA has come in. Pete Melville has been collecting failed components for a donor vehicle that we can use, simulating genuine faults that have happened and have been diagnosed throughout the HEVRA network. We dedicate around two and a half days teaching the diagnostic techniques and underpinning knowledge of what these techniques are all about and then wheel out the vehicle and go through the hands-on training, giving us the confidence that what we’ve taught them on the hypothetical on how to diagnose, transfers into doing it for real, with real faults.”

The four-day EV Masters training costs £1,395 + VAT per person. In addition to receiving an OVA EV Masters certificate and an IMI L4 certificate, attendees will also gain three months free access to the advanced hybrid and electric content on OurVirtualAcademy.com.

Email: Sales@OurVirtualAcademy.comwww.ourvirtualacademy.com/ev-masters-roadshow

EV battery & coolant leak detector…

Redline Detection has engineered diagnostic leak detection technology exclusively for battery electric vehicles. “Redline has partnered with leading EV automakers to develop technology that gives 100% assurance that battery cases and battery coolant systems are sealed under precise pressures and meet all OEM and battery manufacturer warranty standards for safety,” says CMO Alex Parker.

The Battery + Coolant Leak Detector (BCLD) was designed to test the integrity of battery enclosures in electric and hybrid vehicles, it connects to the battery enclosure on or off the vehicle, giving audible and visual progress and precise pass/fail indication—specific to that battery and vehicle type—when testing is complete. Data logging and reports can be accessed remotely, and the machine is programmable for future battery configurations.

Testing the integrity of battery enclosures is necessary to ensure that there is no possible intrusion of water, dust, or contaminants that could cause catastrophic failure. Battery enclosures are tested after any collision, even a scrape to the bottom of the battery box over a curb that could compromise the seal, as well as after lid off battery maintenance or service.

Autotech Training launches ADAS training course

Autotech Training is now offering IMI accredited ADAS training for the automotive industry, following the release of the Insurance Industry Requirements (IIR) directive for the safe repair of advanced driver assistance system (ADAS) equipped vehicles earlier this year.

There are currently over 4.5 million ADAS enabled vehicles on UK roads, and this figure is expected to rise exponentially as car manufacturers increasingly fit the latest driver assistance technology to new models.

The sensor calibration requirements on ADAS features vary from vehicle to vehicle, and the IIR directive has been set to ensure that vehicle manufacturers’ technical specifications are met to reinstate ADAS features safely, without compromising performance.

As the training division of the Autotech Group, Autotech Training is delivering one day, IMI accredited Advanced Driver Assistance Systems Training at its training suite in Milton Keynes.

Training is imperative to ensure that vehicle technicians can safely repair vehicles, without compromising insurance. However, a recent survey revealed that 29% of independent garages sometimes turn away work because they don’t have the skills to service modern vehicles. With technology such as ADAS increasingly filtering through the aftermarket for repairs, it is vital that garage owners make training a priority.

After completing Autotech Training’s IMI accredited course, technicians will have the ability to identify and correctly interpret information relating to a specific vehicle and its ADAS features to determine which method of calibration is required.

“As the number of ADAS enabled vehicles join the UK roads, it is vital that the automotive aftermarket is able to offer a safe repair service,” comments Mandla Ndhlovu, Training Delivery Director for Autotech Training.

“While the IIR provides the insurance supply chain with clear guidance, automotive employers need to ensure that their vehicle technicians are trained to not only comply, but to instill confidence within their customers.”

For further information on Autotech Training’s ADAS training course visit www.autotechtraining.co.uk

ZF Aftermarket Electric Vehicle Systems Training

The electric car market is growing quickly, with nearly 300,000 pure electric, battery-operated vehicles (BEV) cars on UK roads at the end of May 2021, and more than 600,000 plug-in models, if including plug-in hybrids (PHEVs).

More vehicles, both BEV and PHEVs, are out of warranty and reaching an age where owners want to have service and repairs carried out by independent garages. However, without the correct training, workshop employees are not allowed to touch an electric or hybrid vehicle by hand; a rule which even applies to simple maintenance work on conventional vehicle systems. In line with this, ZF Aftermarket has been working in conjunction with concerned industry parties including the Institute of Motor Industry (IMI) to lobby for increased communication of relevant training.

Make a date – the HVE way…

The High-voltage training, offered under the ZF [pro]Tech garage workshop concept, consists of coordinated e-learning and practical hands-on training for optimal learning success. To meet soaring demand for its HVE courses, the business is preparing to up the ante for 2022, promising to add further course dates to satisfy demand.

Training courses available:

Electrically Instructed Persons

For those who have been used to 12, 24 or 48V automotive electrical systems, a change in mindset and a higher level of awareness is needed to work safely with high voltage electric vehicles. For example, where electrical cables in a conventional vehicle are routinely removed and reinstalled multiple times and connections often tightened by feel, high voltage cables are only rated for a certain number of connection cycles and terminations must be accurately tightened to the specified torque. This is because any abrasion of the contact areas or incorrect tensioning can have a dramatic effect on their electrical resistance, possibly leading to localised heating and subsequent fire risk.

Blending theory and practical instruction, this IMI level 2 approved course imparts sufficient knowledge to take a delegate to the ‘Electrically Instructed Person’ (EIP) level of competence. Attendees learn fundamental safety procedures such as following vehicle manufacturers’ protocols for powering down a vehicle, and applying the correct techniques to ensure electrical isolation so that the vehicle cannot restart unintentionally. Each EIP course is one (admittedly long) day in duration and ideally has only eight delegates attending, allowing each person sufficient time to complete the practical exercises included.

High Voltage Experts

This is probably the most comprehensive level of electric vehicle systems training available in the UK, and is the same as that provided to ZF research and development staff and to certain vehicle manufacturers’ engineering teams and production line technicians.

While someone who achieves EIP status is well on the way to working safely with electric vehicles, they are not yet qualified to work on the high voltage parts of the system. To date, around a third of Electrically Instructed Persons have returned to tackle the advanced stage of ZF Aftermarket’s training offer: the ‘High Voltage Expert’ (HVE) level of competence, which also earns successful attendees the IMI level 3 qualification. Before gaining access to HVE training, applicants must pre-qualify by successfully completing six online e-learning modules during the six weeks prior to training.

The course is split across two weeks; three days per week plus an examination day. Week one covers the fundamental principles of electrical engineering. This takes candidates through Ohm’s law, power consumption and calculations on both series and parallel circuits using a combination of theoretical principles and practical examples. Week two puts this theory into practice, applying it to real world

Course Dates:
Electrically Instructed Persons (EIP) (1 day, IMI Level 2)
• 3rd March 2022
• 24th May 2022
• 30th June /2022
HVE (7-day IMI Level 3)
• 15th to 25th Feb 2022
• 3rd to 13th May 2022

Please get in touch ASAP to book, as places on these courses are determined by current Covid guidelines. Your name will be automatically added to a waiting list if no places are available and you will be informed of further dates in due course.

Email: protech.zf-aftermarket@zf.com